Before their first withdrawal by bank transfer, users are asked to upload a bank statement verifying their bank account number.
In order to comply with current anti-money-laundering regulation, before their first withdrawal by bank transfer, all users will be asked to upload a bank statement verifying their account number and the fact that they are the holders of the bank account.
This is necessary even if the withdrawal is to the same bank account the deposit came from.
Verification can take up to 1 business day. When the bank account becomes available for placing a withdrawal request, you'll receive an email notification.
You can add bank accounts for withdrawal any time from your account setting's "Bank accounts" section and have them ready for the day you'll want to withdraw.
Once the bank account is available for withdrawals, a withdrawal request can be placed.
We process withdrawals by bank transfer in 1 business day. When your withdrawal request gets processed, you'll receive an email notification. From that moment, it can take 1-3 business days for the money to arrive at your bank account.